How to Redirect, Intercept, or Stop a Shipment in Transit

USPS Package Intercept®

• Eligibility: Not all packages are eligible for interception. The package must be sent with a service that includes tracking, such as Priority Mail® or First-Class Package Service®.
• Process:
  • Request an intercept through the USPS website by logging into your account.
  • Select the package you wish to intercept.
  • Choose to have it returned to you, redirected to a new address, or held at a post office for pickup.
• Fees: A fee is charged for successful intercepts, and additional postage may be required if redirecting to a new address.

UPS Delivery Intercept®

• Eligibility: Most packages shipped by UPS can be intercepted, including international shipments.
• Process:
  • Log in to your UPS account and access the Tracking or Shipment History tab.
  • Select the package and choose from options such as return to sender, deliver to another address, reschedule delivery, or hold for pickup.
• Fees: UPS charges a fee for intercepting a package, which varies based on the type of intercept requested.

FedEx Delivery Manager®

• Eligibility: Interception is available for most domestic shipments; availability may vary for international shipments.
• Process:
  • Use the FedEx Delivery Manager to request an intercept.
  • Choose to redirect the package to another address, hold it at a FedEx location, reschedule delivery, or return the package to the sender.
• Fees: Fees for FedEx intercept services depend on the new delivery instructions and the timing of the request.