Welcome to the Status Reference guide. This section provides clear definitions and necessary actions for various statuses you may encounter within CommerceShip. Understanding these statuses will help you manage your orders, payments, and shipments more efficiently.
Combined Order and Fulfillment Status
Status Name | Description |
---|---|
Shipped | The order has been shipped to the customer. |
Ready to Ship | The order is ready to be shipped. |
Pending Payment | The order is awaiting payment. |
Error | There was an error processing the order. |
Canceled | The order has been canceled. |
Unknown | The status of the order is unknown. |
Refunded | The order has been refunded. |
On Hold | The order is on hold and awaiting further action. |
Order Status
Status Name | Description |
---|---|
Completed | The order has been completed. |
Processing | The order is currently being processed. |
Error | There was an error processing the order. |
Canceled | The order has been canceled. |
Order Payment Status
Status Name | Description |
---|---|
Paid | The order has been fully paid. |
Partially Paid | The order has been partially paid. |
Unpaid | The order has not been paid. |
Voided | The payment for the order has been voided. |
Refunded | The payment for the order has been refunded. |
Partially Refunded | The payment for the order has been partially refunded. |
Batches Status
Status Name | Description |
---|---|
Completed | The batch has been completed. |
Processing | The batch is currently being processed. |
Created | The batch has been created. |
Error | There was an error processing the batch. |
Shipment Void Status
Status Name | Description |
---|---|
Refunded | The shipment has been voided and refunded. |
Approved | The void request has been approved. |
Requested | The void request has been submitted. |
Error | There was an error processing the void request. |
Rejected | The void request has been rejected. |
Shipment Tracking Status
Status Name | Description |
---|---|
Delivered | The shipment has been delivered. |
In Transit | The shipment is currently in transit. |
Out for Delivery | The shipment is out for delivery. |
Label Created | A label has been created for the shipment. |
Error | There was an error with the shipment. |
Exception | An exception occurred during the shipment. |
Unknown | The status of the shipment is unknown. |
Return | The shipment is being returned. |
Manifest Status
Status Name | Description |
---|---|
Completed | The manifest has been completed. |
Processing | The manifest is currently being processed. |
Error | There was an error processing the manifest. |
Pickup Status
Status Name | Description |
---|---|
Confirmed | The pickup has been confirmed. |
Requested | The pickup has been requested. |
Error | There was an error with the pickup request. |
Canceled | The pickup has been canceled. |
Return Status
Status Name | Description |
---|---|
Completed | The return has been completed. |
Processed | The return has been processed. |
Received | The returned item has been received. |
Shipped | The return item has been shipped. |
Approved | The return request has been approved. |
Requested | The return request has been submitted. |
Error | There was an error processing the return. |
Canceled | The return request has been canceled. |
Rejected | The return request has been rejected. |
Delivery Status
Status Name | Description |
---|---|
On Time | The delivery was on time. |
Early | The delivery was early. |
Late | The delivery was late. |
File Import Status
Status Name | Description |
---|---|
Completed | The file import has been completed. |
Processing | The file import is currently being processed. |
Pending | The file import is pending. |
Error | There was an error processing the file import. |
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