How to Update Order Status to Shipped

Created by Support Team, Modified on Tue, Jun 24 at 3:22 PM by Commerce Ship

Syncing with External Order Sources:

  1. Automatic Updates:

    • When you process and ship an order synced from an external store or marketplace, CommerceShip automatically sends a status update back to the original order source.
  2. Status Change:

    • The order status in both CommerceShip and the external order source will be updated to "Shipped," maintaining consistency across your sales channels.

What You Need to Do:

  1. Process the Order:

    • Ensure the order is properly fulfilled and all shipping details are correctly entered in CommerceShip.
  2. Ship the Package:

    • Once the package is shipped, CommerceShip handles the rest by notifying the linked store or marketplace of the status change.

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