Can I Use a Label After It's Voided?

Created by Support Team, Modified on Tue, May 14 at 4:39 PM by Commerce Ship

Once you void a shipping label, it cannot be used for shipping with major carriers like USPS, UPS, and FedEx. Here’s what you need to know:

General Policy

  • Voided Labels: A voided label is considered inactive and invalid. Using a voided label can result in package rejection or additional charges due to non-compliance.

Carrier-Specific Policies

  • USPS:

    • Rejection of Package: USPS will reject any package with a voided label. Such packages may be returned to the sender or held until proper postage is paid.
  • UPS:

    • Tracking Issues: UPS tracks labels electronically. If a label is voided, it is flagged in their system and will not be processed if used. This can lead to delays and possible penalties.
  • FedEx:

    • Invalid for Shipment: FedEx invalidates voided labels in their system. Using a voided label can result in the package being held or returned.

What to Do If You've Voided a Label

  • Reprint Necessary: If you void a label by mistake or need to reuse the same shipment details, you must generate and print a new label. This ensures that the package is shipped correctly without any disruptions.

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